Curiosity Box delivers mesmerizing science toys, brain-busting puzzles, exclusive T-shirts and more to your door each season. Every item is developed by the creators of Vsauce, the award-winning science education network with over 3 billion video views.

Joining Curiosity Box is Easy!

• Choose your subscription
• Give us your shirt size
• Get your Curiosity Box
• LEARN AND HAVE FUN!

All Curiosity Boxes are available only on a subscription basis that automatically renews at the end of its term. 

Your Curiosity Box subscription automatically renews, depending on your Subscription Plan:

Quarterly subscriptions renew every 3 months. Depending on when you order, your second charge may come sooner than 3 months if we're ready to launch our next box. All subsequent charges will be on a fairly regular schedule. You will not be charged for the next box until we have shipped the previous one.

Annual subscriptions renew for another year during the same season it was initially purchased after you've received 4 boxes. 

Questions? Please email customer service at support@curiositybox.com for further help.  

Boxes shipped when they are ready! We send 4 per year and do our best to deliver them to you as soon as they are ready. Depending on where we are in the season, you box might not ship for a few months if the previous box is sold out and we aren't able to ship the next box yet.

To cancel, go to the my account section, click "manage subscription" before logging in. You'll provide your email address there and receive a link in your email inbox to cancel your subscription. 

Please contact customer support at support@curiositybox.com if you need any help. 

Once a subscription is canceled, a cancelation confirmation is delivered to the email associated with the subscription for your records.

Please Note: Cancelling your subscription will not issue any sort of refund. All sales are final, including renewal payments. Once you’ve checked out, the order is sent to our fulfillment center to begin processing and we cannot cancel the shipment and issue a refund at that point. Your cancellation will take effect for your next renewal. 

If you have a seasonal subscription and are looking to upgrade to an Annual subscription, please reach out to our customer service team at- support@curiositybox.com and they will be happy to assist you!

If you would like to change your shirt size, please email customer service- support@curiositybox.com and our team will be happy to assist you. 
Please note - at this time there is not a way for customers to change shirt sizes through your account management page. 

Simply Login and head to the My Account section by clicking the little person icon at the top right corner of the site.

To update your shipping information, click the "View Addresses" button.

Then you'll see your existing addresses. You can edit your current address on-file, or add a new one. Make sure you mark whatever address you want your box to go to as you 'default' address. If the correct address is not selected as the default, your box will be shipped to the previous address listed. This is important to ensure your Curiosity Boxes are shipped and delivered to the correct address.

Wondering how to update your Billing Information? Click Here!

These instructions are for Credit Card subscribers only. If you've subscribed via Paypal or AmazonPay in the past, please reach out to our customer service team for instructions on how to update your payment information.

Credit Card customers can simply Login and head to the My Account section by clicking the little person icon at the top right corner of the site. 

To update your shipping information, click the "Manage My Subscription" button. 

You'll see your current subscription information on the left and your payment information on the right. In order to update your billing information, simply click "Manage my stored payment information". You will need to enter your billing information all over again, including your updated billing address.

Replacements are only available for damaged or missing items. We recommend reviewing your order as soon as it is delivered to be sure everything is in good condition. For any replacement items, we need notice within 4 weeks of delivery to send a replacement. If we are notified after the 4 weeks, there will be a replacement fee. For replacements, please reach out to our customer service team at- support@curiositybox.com. We are happy to help! 

As noted in the Terms and Conditions you agree to when you first check-out, all sales are final. We do not accept returns and we do not issue refunds.

In the event you receive a damaged product, or a sized product that is different from the size you provided in your profile, we are happy to arrange for a replacement. Simply contact us and our customer service team will be happy to help!

If you have a coupon code to redeem, it can be applied during checkout by clicking "Have a coupon code?" The code must be applied during checkout to redeem the purchase.

Issues redeeming a code? Check the details of the code you’re trying to redeem, some only apply to subscriptions and others apply to items in Inq’s Shop. If you’re still having trouble, we can help! Email our customer service team at support@curiositybox.com.

Curiosity Box is happy to serve international subscribers – shipping charges vary by country. Please note- we pass on the exact shipping rate we are charged for international shipping. We do not control shipping costs and cannot do anything to lower the current costs.